I have had two vehicles completely done and one vehicle with just the windshield over the past year. They always treated me great and explained all my options and cost. My last vehicle they had actually had a small glitch where there was another vehicle like mine also there and the orders got swapped. I noticed the difference when I went to pick it up and brought it to the attention of Jay. He took it back in and had the entire shop correct the problem quickly while I waited. You can really tell a lot about a company by the way they handle their mistakes, and the guys did a great job with that situation. I will absolutely recommend Eco-Tint to anyone needing a great tint job.