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  • Tried to get there first thing Wednesday morning to renew 4 passports @ 8:00 am and then off for a 9:15am dental appointment. There were 2 clerks working @ 8:00 am with 2 more @ 8:30 am. Appearantly Carmen had a money balancing issue from the day before and was dealing with that and built up a queuing line of 15 people while Isabella had to service everyone. I was starting to get very mad that we just wanted to get the passports renewed and go and then when the other 2 clerks came in they were trying to help Carmen with her issues rather than help the people that were waiting for passports and marriage license. We finally got helped at 8:45am by Isabella while the other 3 were still dealing with Carmen. If I could give them zero stars I would for the 3 and 5 stars to Isabella. Please wake up the people and have them see that people are waiting on spring break for these idiots to resolve their problems and service the people who pay their salary. These people reinforce the problem with city workers.
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