This place is awesome. First time attending and the kids walked into a kids slide and climbing area. Great way to keep them occupied while waiting. We were walkin appointments and didn't have to wait more than 10 min which was nice. They were friendly and we didn't mind waiting since their waiting area was so big. It wAs also awesome they had interactive items for the kids while they got hair cuts. Other kids around us were being rowdy but the staff remained calm the entire time. Awesome. Michelle did a great job with both my boys who have complete opposite hair styles.