I've never eaten here, but I've seen a few shows and had drinks here. There was one server who was pretty undesirable, but I was informed that she no longer works there. The rest of the staff is very warm and welcoming. The drinks are always good. The Rigby draws a crowd, but never really feels packed. The location is fantastic. The live performances are intimate. Overall, a great place to spend a Saturday night or a nice Sunday afternoon (all day happy hour prices).