We just took my nearly 3yo twins for their first visit and it was a wonderful experience. Getting an appointment was easy, and the enrollment forms were electronic and not overly lengthy. The waiting room time was minimal and they set both girls up for appointments at the same time so we weren't there an hour and trying to keep one entertained while the other got her teeth cleaned and checked. Most importantly, everyone from the front desk, to the hygienist, to Dr. Jason made my girls feel comfortable and welcome. It wasn't at all scary or intimidating and my girls actually enjoyed their visit. I had to practically pull them out the door to leave because they were having so much fun playing while I checked out. We've already got our six month follow-up scheduled!