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  • Stopped for dinner tonight with my family and usually I would rate the cafe rio 5 out of 5 but was extremely disappointed after seeing the employees acting like they were on break instead of serving customers. While I realize cafe rio is not a 5 star restaurant I do expect a certain level of customer service from employees in the service industry. We observed a cook on break eating with his family and while the adults ate the toddlers were running around the dinning area with no supervision. A cashier who walked in with her boyfriend and then stood around and talk instead of work. At one point he handed her his cell phone and she walked around talking on the phone. We waited in line to order while groups of employees talked about upcoming weekend plans. At one point my daughter went to the restroom to wash her hands and walked right out because it was so filthy. She tried to let a cashier know but no one would acknowledge her. This is unexceptionable! We will not be visiting this location again after what we saw this evening.
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