Kat did my tragus yesterday and she was GREAT! I got there around 20:00 and there was a long wait, as they were having a BOGO sale. I suggest arriving earlier. But anyways, I don't have many piercings and I don't know a whole lot about how they're done or how to handle aftercare. Both Kat and the front desk staff made sure that all of my questions were answered and that I knew exactly how to clean it. They were extremely helpful and friendly, the jewelry was gorgeous, the shop was very sanitary, and it was affordable! I will definitely recommend it to everyone I know who is looking to get a piercing