We went for a rare week night out dinner for my myself, my adult daughter and my 7 year old Grandson. The service was ok, we had to ask several times for straws and chili oil. The waiter was not familiar with many items on the menu so hw went to get the manager to explain things to us. The manager really could not explain many of the dishes on the menu. We were just trying to order my grandson a noodle dish but no one could describe them very while. My daughter ordered Pho D - 1 without tripe. It came to her with tripe. She did not complain. I ordered Pho D-7. It had very little beef, only 3 pieces and tendon. It had lots of tendon, which is good, but is was sliced so thick and was so tough I could not even chew it. It was somewhere between plastic and leather. I am a professionally trained Chef, and the tendon tasted like it was thrown into the pot in the last moment. Tendon needs to be cooked a long time to be tender. This tendon could not even been chewed. Overall, very disappointing. I paid $55.00 for a meal that we didn't even eat. The staff and Chef should check out Pho Avino on Thunderbird road for a much better Pho. I would not recommend this restaurant to anyone.