I'm not the type of person that writes bad review I have patience with my order and I'm really friendly and I understand people get frustrated with their work because it's busy but this night it wasn't busy at all when I went there we had order some appetizers and my husband ordered Burger with some grilled onions after 30 minutes I had passed by we only got her drinks and then another 25 minutes have passed when the lady only brought our appetizers and she said that our burgers almost done that was a lie because we waited for another an hour and a half and we ask to see if we can get our Burger because we were done with their appetizers she apologized and she said that they still didn't do it but there were about to do it in 5 minutes another 45 minutes had passed and we still didn't get our Burger we asked and she said that she apologized again because they didn't even get started doing them because they're busy we said right on the bar scene everybody getting in their burgers their shakes and their fries done wheesung that for couples coming in and out and we were there before they were after another 10 minutes past we told her we didn't want neuberger say more she said she was sorry but that the patties were frozen she had lied because we seen hamburgers coming out from there so she forgot to do our order she said she can give us her check she was going to take the burgers out and that for the weight she was going to give us some free shakes we didn't care about the shakes we just wanted our food that was the worst experience I've ever had I like Johnny Rockets a lot but it was the last time that I would go to that location and it's 3 minutes away from my house I'd rather go somewhere else