OK Jimmy John's is the best of the chain sub shops i will give you that. WAAAAAY above Subway and not even in the same planet as quiznos. Jimmy Johns...better period. Not great but better. Now the service..it is a sandwich shop do not expect much and you will not be dissapointed. I would prefer a bitchy person making the better sandwich rather than a sweet person making a crappy sandwich....you decide. Good service NEVER overcomes garbage food....get it Subway. I will go to a NY deli and get screamed at from the moment you walk in for the quality sandwich...it is part of the experience......Honey dripped BS from Subway employees still equals a shitty sandwich .