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  • I went to The Gingerman Social Eatery with a friend a few Thursdays ago. The weather was beautiful, the patio open. When we walked in we noticed it was busy. We were attended to right away and asked to sit at the bar until a patio on the table became available. We were asked if we wanted a drink, we ordered water as the server said it wouldn't be long. After 10+ minutes went by and no patio table had become available, we wanted to order drinks a the bar. No one ever came back to check on us or ask us if we wanted a drink. Finally we were seated on the patio. Initially we were put directly behind the live music. We couldn't even remotely hear each other over the music. We were having to raise our voices meaning the whole patio could hear our conversation. Not happy. We took it upon ourselves to move to a different table on the patio once it became available. Initially our patio server was attentive. He was funny and made great suggestions. We let him know we wanted a bottle of wine and then we were going to order appetizers as we went. After the first appetizer was delivered and our first glasses of wine were pour our server disappeared. Although he walked by many times, he never looked over or asked how we were doing. We were ready to order more food and not a single patio server was coming over. It took us three hours to get three appetizers and a bottle of wine. That's pretty crazy! While the food itself was great and thoroughly enjoyed, I will not be going back based on the service alone. With all of this being said, my mom went the following day to the Gingerman for lunch with some of her friends and had a completely different experience. She said the service as well as the food was phenomenal. While I would have given a 2 star review, my mom's experience earned them an additional star. Guess it just depends on what staff are working.
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