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  • Incompetent, Rude, full of excuses, but never short on mistakes. I belonged to the Clark county credit union for a decade and switched banks after getting married. Coming to Bank of America was one of the WORST decisions of my life. The intake staff was obnoxiously snotty and rude. I had to wait an HOUR for an appointment to fix a mistake THIS BANK MADE. For THREE YEARS IN A ROW, this inept bank changed MY NAME on my account!!!!! No legal reason, No permission to do so. I was told the "system" updates things and made an error. Needless to say, I'm LEAVING this horrible excuse for a bank and going BACK to the Clark County Credit union. Thanks for 3 years of headaches Bank of America. You're the WORST!
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