Stay away from this clinic. We had an appointment for 6pm, and they were 60 minutes late calling us in. We did not get out of the clinic until 7:45pm. It wasted our entire evening.
They lied to us over the phone. Stating that this clinic was best, as they do not charge a check up fee for the next shots after the examination and that they will only charge for the shots. Wrong. They DO charge an exam fee for all the vaccination visits. It was simply a plan to get us in and locked in as clients.
Coming for the appointment, they said $71 would cover all charges and to bring a poop sample. Not only did they lie about the charges. But they asked for $47 to do a test on the sample.
I told them that I chose this clinic based on what was told to me over the phone. They refused to honour their word. They said "looks like you're going to have to find a new clinic."
Customer service is very poor. They try to recommend you all their itty bitty services just to make themselves a buck. Save yourself and go elsewhere.
This place has no business ethics and not to mention, knowledge. They could have had a dogs lifetime of business but they gave that up just to feed their ego and to only make $71.