I've never had an issue with a Panera. Then I ordered delivery. For the most part, it was fine. However, in my You Pick Two, this was supposed to be one of their Chicken Avocado sandwiches. I opened the bread and inside was this. I understand this isn't a fancy restaurant but this is barely a sandwich. It's not worth $6 I paid for it. I also ordered a 4-cookie dessert - which again was fine. But the delivery driver told me they contacted me to tell me a certain cookie was out of stock. And they didn't. Just lying to me like that left a bad taste in my mouth. I've yet to hear from customer service so I'm leaving the review instead - for whatever that matters. But I expect a refund or some means of communication because it's unacceptable. This isn't Burger King