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  • Danielle, front desk was awesome upon arrival. My room refrigerator was leaking & she immediately changed my room. The extra blanket in the closet was dirty, housekeeping immediately arrived w/ a clean one. Danielle followed up to make sure it was delivered. Tamika & Sharon in the Embassy Grille, both omelette makers from 6:30a-9:30a were absolutely awesome as well. I asked for hard boiled eggs & they immediately put them out & followed up to make sure I found them. Excellent service. Tamika at the bar made my drink perfectly & is someone I'd hire. Truly a happy person & did not care if she got tipped or not. I care. Workout room has a TV w/ remote, wet wipes to clean machines, towels, water, dumbbells, two treadmills & a bike. Small, but you can get it done. A pool table, tiny gift shop, nice parking lot, convenient location out in the middle area of the Embassy. My only issue w/ the Embassy Suites itself is that they host these events in the huge echoing atrium area & it's hard to sleep after 10pm. Thankfully it lasted for an hour & the walls are so thin that if you sleep next to a snorer you can hear it. I wish I could video the sound right now 3.23.18. One star off for me having to pull out my ear plugs for another room's snorer. Overall, I would stay here again.. reminder to self: this is Cleveland not home in Vegas.
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