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  • I am SOOOOOOOOOOO disappointed to say that Lon's *USED TO BE* my favorite restaurant. Without reading the below positive reviews I can tell you they are most likely true. The atmosphere is still amazing and the scenery is beautiful. Lons has always been our go-to place for special occasions and out of town guests due to its hacienda type feel with being too desert-y. This is exactly why I requested my 30th birthday be held at Lons when my large NY family arrived unexpectedly from out of town. I can say the restaurant is 1000 times different since acquiring a new chef and not in a good way :( The menu seemed very 'I just graduated culinary school and here are all my most impressive dishes.' The wait staff has turned over in the last year and the new servers are not classically trained and did not seem to have even been given the basics (IE Sir, Ma'am, pointing at the guests.....when we asked for meal recommendations he actually said "Anything but the chicken. Because its...chicken") Although I saw the sommelier lurking around the restaurant he never once approached our table. The wine steward was pompous and not at all helpful...instead of making suggestions when asked he instead said he had the perfect thing and left our table without mentioning what it was! As to the menu....To begin with every single appetizer on the menu involved seafood. This was annoying because A) my boyfriend does not eat seafood and B) its fricken Arizona people! How fresh CAN it be?? Even the soup was of the ocean. The good: My sister and I ordered the caprese salad (which was titled something silly and ostentatious) It was the highlight of the meal, truly exceptional and served with tiny heirloom cherry tomatoes. I had the beef tenderloin which was also very good but served on a brick of par boiled and pan seared potatoes which was tasteless and made me wonder why rich people are too good for mash potatoes. The bad: my sister ordered the sea bass which was served with clams. Not only were the clams bad (bitter/spoiled flavor), the sea bass tasted off. (I was doubly embarrassed for Lon's as I had assured her Sea bass is usually brought in from Mexico and especially fresh). She didn't want to mention it to the server but considering we were celebrating I felt it was important she enjoy her experience and let the server know the CHEF needed to know the clams were bad. The manager came out and not only implied she didn't know what she was talking about "Just to let you know, the chef is preparing a 2nd batch to taste them and make sure they're good" he did not replace the dish (although he did offer. Shouldn't he have sent out a replacement ANYWAY??? or something..../) He continued to monitor our table the rest of the evening with a distinct 'Have the complainers left yet?' air. To be honest I am so disgusted in the changes at Lons I'm just going to list the rest out for you to consider. Lon's is not a bad restaurant....its simply not the excellent gem it once was :( 1) Only 1 chocolate dish on the dessert menu. 2) My favorite-a truly spectacular and unique dessert- the almond roca- is long gone. 3) Dessert chef sent out my birthday 'huckelberry tartlet' without acknowledgement of special occasion. 4) Poor server tried to rectify by bringing out 3 tiny dessert chocolates with a candle and happy birthday written on the plate which would have been truly awesome if there had been enough for all 9 of us and he hadn't had to write in chocolate himself- which was sloppy and kind of sad. Obviously the kitchen was done with our table. 5) FYI...skip the huckelberry tart. Remember hostess fruit pies? Different shape, same flavor. 6) Although it was a week night I truly never expected to be sat next to a family wearing shorts, sneakers and t-shirts in the dining room. We were obviously dressed black tie and celebrating a special occasion. Seriously? 7) Even the hostess was annoyed when we arrived on time for our reservation. She asked us if we wanted to sit in the lounge but I can assure you my 90 year old grandmother would rather sit down where we're eating. She proceeded to ignore us for 5 minutes while we waited to be sat. Finally, I would like to mention that I don't mean to sound low brow .....but for close to $1000 I expected a special, memorable experience. While I assume my family will remember Lon's, unfortunately it will be as the worst dinner we had during their vacation.
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