Update on my recent visit. We ordered a large garlic shrimp and it was even better this time. We asked for a side of their sweet mayo and dipped the shrimp in that...amazing! We also ordered the Pearly poke bowl with seaweed salad added to it. Portions are perfect - big scoops of crab, 2 pieces of shrimp tempura, and just the right amount of rice. Everything was fresh and tasted great.
The staff remembered us from our last visit and greeted us as soon as we walked in. I'd forgotten to claim the potstickers on check in and he actually brought out the free potstickers to us while we were eating. Now THAT is customer service!
I'm still really impressed by this place. The food alone makes it worth coming back. But the amazing customer service is what really makes it a stand out establishment.