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  • This company will provide you with the WORST customer service you will ever receive. My internet has been down for a week, so we scheduled a service appointment for this morning. At 8:45 AM, I receive a call from the technician stating he will be there in "seconds." I sit and wait for 4 hours, and he does not show up. I call - he doesn't answer. I call the company, and they claim to have rescheduled it for 3 PM because the technician came to the door and rang it - only problem is I was THERE all morning, and nobody ever came to the door. In fact, I am a police officer and was late for court waiting for him to show up. In addition, I have two yappy dogs who bark at any noise whatsoever. So, this only furthers the evidence that this technician lied. I will be cancelling Century Link - if the now 6th person I've talked to today can figure out how to do it.
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