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  • If I could give this no stars, I would. Much like many of my other reviews, it is based on customer service. If you are in a position that requires said skill, you should have it. If you don't, maybe switch a position in the place or look elsewhere for a job. That being said, the drive thru lady (Carol) was completely rude and managed to mess up our simple order of one chocolate shake. I tried to say hello and make small conversation while waiting, but she totally ignored me. She handed me the drink and didn't say anything. I told her to have a great day and she proceeded to walk away. I don't know if it's just a prerequisite to be a jerk to work at an Arby's, but it sure seems like it. Definitely will be the last time I come to this or any other Arby's.
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