Overall I do enjoy VIP. The sushi is great and there is a nice restaurant atmosphere. The other nice thing about VIP is they have happy hour and weekend promotions to make the food affordable.
The issue here is really with the service. It looks like there are enough employees but as a group they really could work on attentiveness, timeliness, and perhaps most important, not messing up orders. Ive dined in and too often the drinks go empty with refills not showing up for 10 minutes. There is no follow up asking if food and orders came out right. Ive called in orders as well where extra things show up in the bag and there is insistence that we ordered it over the phone, resulting in spending money not intended.