I visited on a Monday afternoon. Its a very pleasant environment, a little loud for those who need total silence to read. The wifi is free, but a little bit slow (though I did have Outlook open on my computer and was browsing the internet, as well as downloading songs onto my iPhone on Spotify and streaming Spotify, as well as downloading podcasts in the background on my iPhone).
I had a BBQ chicken sandwich with a side of chickpeas. The sandwich was very good. I would normally say its not worth $9.50, but that is standard here in downtown Toronto. I also got a hot chocolate, which was quite good (definitely much better than Starbucks). Though they did lose a few points for the over-priced hot chocolate ($4.50/large).
The seating was adequate (though I have a filling it fills up on the weekends [especially when cooler out]). I sat in one of the comfy orange chairs. The whole place has a very cozy/quaint feel. There is also outdoor seating on the sidewalk (covered/shade), though I didn't sit out there (for fear of a slower wifi connection - gotta download my Comedy Bang Bang podcast!).
The staff was very pleasant, and courteous.
If I am ever back to this area of Toronto I will be sure to stop by.