I want to update this review. The owner of Short Leash called me and told me the whole story. It seems it WAS Ubers fault. They picked up my order but left half of it there and pretended it was Short Leash that was at fault. Not the case! Brad has made everything right by me and he gets FIVE stars from me. Shame on Uber!!!! I highly recommend Short Leash, try them today you will be in good hands with them.