It's not often that I want to write a glowing review.
Woke up last week when the temps were in the mid 20's with the air handler blowing and no heat. After trying to figure it out myself (again) I searched yelp and called another highly rated service, but got no answer and left a message. I then gave Black Mountain Air a call at 8:15 in the morning. At 8:20 I got a return call from Todd who came out within 30 min.. At 9:15 the system was blowing hot again!!! It was something simple and Todd could have easily said it was something more and I wouldn't have known the difference. But he didn't and the call was less than $60.
That's pretty darn good for the middle of a cold snap here. ...BTW, the first company I called...STILL hasn't returned my call.