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| - Shame on me! I purchased a Sleep Number mattress with an adjustable frame a few years back for over $6,000. My thinking was if you want the best, spend the money. It came with a 20 year warranty so how could I go wrong? Well, it's gone wrong. The bed has become increasingly uncomfortable, to the point that it hurts to sleep on. No problem, Sleep Number will stand behind their product. Wrong. Turns out my 20 year warranty is "adjustable" so I have to pay to replace the gel and foam pads because "nothing lasts forever Mr. Weller." Okay, but if Sleep Number's "fix" doesn't resolve the comfort issue, they'll stand behind it, right? Wrong again! They want me to spend between $250 and $500 to see if their "fix" helps, make no guarantee that it will, and tell me I am fully responsible for the cost. Anyone interested in a $6,000 bed for cheap? No wonder this company is going down hill.
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