OMG, I really dont know how these guys are still in business.
I bought a suit there (jacket, pants, vest, shirt and tie) and the shirt buttons started falling off not to mention the threads sticking out of every seam. its all made in china with cheesy Italian name labels (Giovanis, Fellinis, Raviolis and Fetuchinis).
My pants had clip zips on the sides, it broke two weeks after. I couldn't wear them anymore and took it back. the attitude I got was so ugly (we already got your money and you are bugging us now). The lady there made me feel like I came to exchange a new Lamborghini. she had to call the owner and the manufacture and refused to replace it. she said she had to exchange it with the manufacture and call me in a few days. it was so obvious she was just blowing me off and didnt do a thing about it. I called two weeks after and her comical reply was "Still waiting for UPS. try tomorrow". WTF. it takes less time to ship a car from the other side of the world. do they really think people are that stupid?!
These guys have no clue what customer service is. a simple exchange for a defected item that cost them maybe 5% of what they sell it for and you get an attitude like you, the customer, are in the wrong.
They can keep the pants. I'm not gonna even waste my time with them anymore. but I'll be sure to tell everyone and anyone I know to stay away from that place.