I visited this restaurant on the evening of 3/26. Upon entering the hostest was fantastic,kept up conversation and seated us quickly. The food and the gauchos really were the only thing that ended up making the experience anything near worth the prices paid for the dinner. It is expensive to say the least and for my money I expected far better service. Our waitress was seemed to be the human equivalent of Eeyore. She seemed completely uninterested in her job and us for that matter. Our drinks we're never full throughout the experience. Also for it being out first time there you would think she would have checked to make sure we we're having a good time and understanding everything going on properly, but no. She would go into the back where I can only assume she was sucked into a gravitational singularity that only she was effected by. When she finally resurfaced after we had been finished for a good fifteen minutes she offered us desert which I was happy to hear about, Went away to get the tray, which tool another ten minutes, when she returned she slammed the tray onto the table and my boyfriends cell phone scratching the screen and not even attempting to apologize. After making my decision upon desert she did the only thing she did with any speed throughout the entire night which was rush us out of the table. I assure you her tip reflected her service and even though I live very close to this location, I assure you myself and my family will make the drive to their other Ohio location. Sadly what could have been a fantastic experience was absolutely horrid due to terrible service. I would have let the manager know except for the fact he only stopped by our table once at the beginning when I wasn't even at the table. I will not return to this location due to service, but look forward to trying their other location. The food overall was truly deciduous and my drink was fantastic, so at least there was that.