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  • Unfortunately, my experience with Big O Tires (Boulder City) hasn't been very good. I have used them a couple of times in the last year, since they are within walking distance of where I live. Each time, they want me to get an alignment and new tires. Well, I get the alignment but my tires are always shot within a few months (so I question-- are their alignments effective??). Anyway, on Maynard's recommendation, on April 5, 2014, I buy 3 new tires, yet another alignment and some filters. Then 4 - 5 days later, my tire indicator light comes on again, so I check the tire pressure, and sure enough, the rear passenger tire is losing air. I didn't see any noticeable gash or nail and I looked. I called Big O and brought the car in and was told that I had a big screw wedged into the side of the tire that had completely ruined it (yes, it was a brand new one). Craig offered me no discount and chided me about not buying road hazard several days before (Maynard had not mentioned a road hazard warranty to me, btw). I pointed out one of the many signs on the wall that said "buy 3 tires, get 1 free" but he said it was too late. He also wouldn't offer me ANY discount for installation or disposal fee or anything. I ended up spending $ 500 for 4 new tires, an alignment, some filters and had several hours of waiting, both on April 5 and again on April 14. Craig showed me the big screw (it was totally new, not a speck of rust on it) which was lodged on the inside of the tire (which is supposedly why it wasn't visible to me). So I assume it was just a huge coincidence that I ran over something days after buying the tires. Of course, I wonder if the "new tire" wasn't defective all along or if they left some kind of leak in the stem when they put it in. I just don't know... Anyway, this whole experience was BAD! I will definitely NOT go back to them and just want to warn others in Boulder City to be leery of them.
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