Not sure why there's so many bad reviews. But based off of my experience here and the food. This cafe is actually pretty good and worth visiting. It is very nicely designed, cute decor, everything's pink and white. I love the chairs here. They are absolutely adorable. They have bunny ears on them.
As for food. I didn't try the pasta or savoury foods but they looked pretty good and seed pretty reasonable priced. Under $15 a plate.
I got a strawberry waffle ($12.99), the waffle was delicious. They were hot and fresh and tasted like hk eggie waffle batter. The whipped cream was really creamy with a little sweetness. The strawberries were a little sour but the ice cream made everything complement each other well. One thing that could've been better was if the strawberry ice cream on top was a little creamer. But other than that, I really liked it.
I also got the lychee rose sparkling soda, $7.50. A little pricey but this one was also pretty good, there was strong lychee flavour with a hint of rose which gave it that rosy lychee flavour. But didn't make the flowery scent too overpowering.
Last thing we got was the hazelnut milk tea. I also really liked this one. It came in a pot where you can pour 2-3 cups out of it. It was a pretty big portion for the price. The pot was only $5.50. The tea flavour not too strong. You can taste tea but more of the hazelnut. Sweetness level was nicely paired.
As for service, the service was great. The staff were friendly and attentive. They came around to fill water a couple of times. Desserts came out decently fast. I'd say ignore the negative reviews and try out this place. You'd be surprised, I was surprised. I had a great dining experience, food was good too.