Beautiful icy view during one of the most beautiful seasons of the year. The ice skating rink located in the heart of downtown Phoenix is beautiful. One of the most creative ideas to the valley of the sun. The setup is nicely displayed with a HUGE Christmas tree beautifully decorated that lights up giving a glow on the ice. I'm the middle of the street between two buildings it is definitely a glimpse of the east coast where cooler weather permits for this.
Though beautiful I did not have the beat experience. The location had plenty of staff. Very young crew who only played around. My first encounter was the cashier which were two very unfriendly ladies who gathered $15.00. With no direction on what to do next I turned the corner where six employees talked and goofed off the whole time. As I arrived right at 5pm when they first opened for the evening they had plenty of time to horse around. I was given the wrong skate size once I finally got someone to help me. I returned the skates only to realize even with the correct shoe size they are the most uncomfortable skates I have ever worn. It was so bad I last only a quick moment to snag a picture and had to leave the ice. Sadly I was not alone as other people trickled in they complained about the skates as well.
I returned the skates and so did my friend which had her first experience skating. Are skates were snatched out of our hand only to be told by an employee who works there that the skates they provide are terrible and they bring their own.
I did not ask for a refund. I just left. I recommend if you decide to go there and pay $15 be sure to bring your own skates.