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  • I am in the market for a toy hauler and want to rent a couple of times before I buy one. I did quite an extensive search for RV (Toy Hauler) rentals in the Phoenix area and arrived at RV Rental Outlet. I had a hard time getting many other places just to return a phone call. These guys answered every time. They are a very professional outlet, have good well maintained equipment, and have good pricing. They answered all my questions on several calls, including taking measurements so that I could verify that a side by side would actually fit inside. I live in California, so did most of my dealings with them online and over the phone. Their web site had most of the information that I needed, and phone calls got the rest. I happened to be in Phoenix a few weeks before the rental , so I stopped by to pay the balance on the rental. I was able to tour the unit I was renting and see many of the other equipment that they had, and they have a lot. They also have a Huge maintenance shop. There is no question that I was dealing with a solid company. When I came in to pick up the toy hauler, they took good care of us, even though I was 2 hours late getting into town on the busiest rental day of the year, two days before Thanksgiving. They test my trailer plug, installed a load leveling hitch, hooked up the trailer and got it all ready to go. The toy hauler was clean, full of fluid, stocked with the linens, kitchen kit, etc that I had requested, and I was ready to go. No problems at all on the trip. Everything worked fine. The return was fast and easy. Since I am from out of town, I got the drop and go deal. Worked out great. Did not need to spend vacation time cleaning, or dumping the tanks. If I need to rent again in the Phoenix area, I will definitely call RV Rental Outlet.
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