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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I order from here tonight and when I took the food from the delivery man who came to my door, he came into my house and closed the door behind him and asked me to check my order. I am a female and home alone and that is completely inappropriate. Then he asked my for a tip which I had arrived given him with my order on JustEat directly. To add to that once I opened my order it was incorrect. I ordered Tom Yum soup without coconut milk and both of the soups I received had coconut milk. I called to complain directly to the restaurant and they just told me it was a good thing because the coconut milk was more expensive. And the woman from the restaurant didn't offer to change the soup and I didn't ask because I did not want that delivery man coming back to my house again. I called and complained to JustEat and they told me the delivery man was not from them and they contacted the restaurant directly to complain to them on my behalf. The restaurant offered me 20% off but I declined it because there is no way I am ever ordering from this place again. I would like to respond to the below reply by saying I began my conversation with your personnel that your delivery man entered my house and closed the door behind him. That was the purpose of my call in the first place. I followed up that he requested a tip when I had already left one on justeat. Lastly, I mentioned that my order was incorrect. At no point was I offered a replacement soup or given a discount. The lady I spoke with just told me I should be happy because the coconut milk is more expensive. Justeat did my contact your restaurant to ask for a refund on my behalf but to complain about your delivery services. The justeat represented even mentioned that you guys have numerous violations including ordering a third party delivery service. That's for adding insult to injury with your terrible Yelp response. You should be better informed of the customers experience before posting accusatory untrue response. Be sure I will let all my friends know to never visit this restaurant or order from you.
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