I had a similar to almost exact experience as the Reviewer "Dan S."
We went on a Saturday night right at peak dinner service.... barley anyone was there.
For the small amount of people there (most at the bar not at the tables) it was a very slow service. Once our drinks had been taken the waiter didn't appear for a significant amount of time (nor to bring our check).
After we had placed our orders we had received our soup. The lobster bisque and bread were about the only good foods served to us.
However when they served the lobster bisque it was scorching hot! I burnt my fingers when I was moving the handle!
The scallops were ok, I could probably make it at home and it would taste as good or better...
My dad ordered a breaded chicken... the bread was stale...
My dad has never returned food, but this was his first time.
They ended up replacing it with steak....
you would think that for a place that calls itself a steak house, it would be one of the best things to order, right?
Wrong!
it was watery as if it was boiled, lacked flavor, and was a disservice to what ever cow was sacrificed for such a lousy meal.
Which wasn't surprising since it took them no less then 5 min to bring out.
(My dad ended up taking it home and grilling it with his own seasoning)
Overall Summery:
Cost= Expensive, Food = unimpressive to a huge extent, service= slow.
I don't mind paying for a good meal, but this overall was a waist of money.
**** Don't buy the restaurant coupon for this place and don't waist your time giving it a chance when Vegas has a lot better places to offer then this joke.
The elevator down was a good touch, but it lead up to high expectations that definitely were not met.
PS-
If you look at the timeline of reviews this restaurant has definitely gone down in service (be sure to check the summery of reviews and the dates on the reviews you read)