My husband and I have been going to Lagerheads for close to 6 years! It used to be our favorite local, little secret. The pulled pork and brisket were always smoked to perfection! The hand cut fries were awesome! It was real BBQ and stood out above any and all other chains that claimed to be BBQ.
Lagerheads was real BBQ...
Unfortunately, over the past two years or so the quality of the BBQ has decreased. Instead of pulled pork with a beautiful smoke ring, it now looks like the pork is cooked in a slow cooker and soaked in a sauce. In my opinion, to cover up the fact that the pulled pork no longer sits in a smoker for hours and hours. It tasted like it had a heavy dousing of liquid smoke, instead of hickory chips. And tonight, we were served pre-packaged French fries, instead of the fresh hand cut version they've served for the previous 6 years.
When we asked our waitress when the fries changed she said about two months ago (approx. July 2013) and told us they aren't changing them back even after all the complaints. This tells me ownership isn't concerned with their loyal customers who have been with them since the beginning. The same loyal customers who are a big part of the reason they are experiencing the success they do today.
Those of you who go to Lagerheads for the first time after reading this review, may think it's fine BBQ...and I'm sure it is, but it's not real BBQ. Now it's just like the rest of the chain restaurants. You missed out on the good ol' days!