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| - As a music venue, the Music Box provides a comfortable and intimate setting to enjoy a diverse mix of artists. It's located in a scenic spot right on the banks of the Cuyahoga River on the West Bank of the Flats. I really enjoyed seeing Apollo's Fire there. They are amazingly talented artists.
However, in terms of being a restaurant, there is much room for improvement. Their menu selections seem very disjointed from each other, and it is difficult to understand what their chef had in mind when the theme of the menu was created. We had the Margherita Flatbread, and the Antipasti Platter. Both items were of below average quality for what we expected based on the menu prices. The flat bread was constructed in a very sloppy fashion, and was nearly cold by the time it made it to our table. The Antipasti Platter also arrived looking very disheveled with large slices of meat actually hanging way over the side of the platter. The quality of the items that comprised this dish were also subpar. We disliked it so much that we actually only ate about a third of it and I asked our server to please remove it from the table. Our server never asked us if we liked it, or acknowledged that we had not really appeared to enjoy it based on how little we had consumed. This is an item that I typically order many other places. By far, this was the worst one I have ever had. Additionally, it took forever to get bar service, and after about 25 minutes, we asked our server where our beverages were, and it turned out that she had given them to another table. There was then an additional 15 minute wait to get drinks delivered to our table. Additionally, we were initially seated at the wrong table, and after we had already been sitting there for 15 minutes, we were uprooted and forced to move. Throughout all of this inconvenience, we were never even offered a complimentary cocktail, or appetizer in order to apologize for the confusion. The staff was indeed very pleasant and polite, but there is clearly a disconnect in regard to organization, and how to treat guests when things don't go as they should.
My suggestion would be to make sure to eat somewhere else first if you are going to see a performance at the Music Box. Also, don't expect a reasonable speed of service from the bar, or the kitchen.
The bottom line: Our total check for the two appetizer items that I mentioned, two glasses of wine, and one cocktail came to nearly $60. Unfortunately, based on the quality of food, and grossly disconnected service that we received, we did not feel that we received anywhere near a fair value for the amount of money that we spent.
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