This place is the epitome of customer service! We were inside deciding on what kind of donuts we want and the employee asked my daughter if she likes cereal and when I told her my daughter likes cinnamon toast crunch she went out of her way and made my daughter a cinnamon toast crunch donut. That's what I'm talking about when I say customer service, that's what I'm talking about when I say go above and beyond your work duties, that's what I'm talking about when I say put the customer first, that's what I'm talking about when I say attentiveness and that's what I'm talking about when I say building rapport! If you're still reading this review and you're not on your way to hurt Sedona get in the car right now and start driving put this in your GPS and get in your car and slide over to the best donut shop in Arizona!!!!