Most expensive Starbucks in the nation?? Store is located inside Elara Hilton Grand Vacations hotel and by the Miracle Mile Shops.
I normally don't complain about costs if I get mediocre service. I just don't come back. I believe this store is capturing all the tourists who is vacationing so they are willing to spend the extra costs.
I'm a huge Starbucks fan however this was about my experience at this store. Starbucks should be wise to see who should be in front of their registers. I understand some of these stores can get very busy and stressed.
This time though very easy late morning, no lines, (hmm I wonder why) my wife and I decided to stop by to get a cup of coffee. I paid $10 for a tall decaf coffee and a skinny latte. I thought it was a little high however the very young girl in front of the register seemed agitated when I asked about the price. I then promptly took out my phone to scan my starbucks card and all of a sudden she sarcastically puts a smile on her face and says 'We don't accept those here'. I said oh ok how about my rewards coupon I received from starbucks? Again, she gives this big smile bobbin her head and said, ' We don't accept that either'!
She was very happy to say NO to us. A little more respect for your customers goes a long way. I never thought Starbucks hired 12 year old's. Maybe this is a new trend? Maybe it's because they didn't have decaf and she knew she had to do a pour-over (which requires manual labor)? Which I know many store employee's sulk when I ask for a pour-over. Not sure why when I do tip them every time... some say thank you.. some just... "Whatever"!
I think some of these stores seriously need to look into adding iPad's at the registers so that we can order ourselves without the sarcasm's or any frustrations. I believe Starbucks customers who spends the extra dough for a cup a joe deserves a better experience. As for me, this is a store I'm not interested in coming back to pay the extra dough.