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  • This place actually deserves ZERO stars, but Yelp makes me give them at least one. I HAVE NEVER BEEN TREATED SO HORRIBLY IN MY LIFE!!! THIS PLACE HAS THE WORST CUSTOMER SERVICE EVER!!! I don't usually type in all caps like the above sentences, but that was all I could do to express how horrible the customer service was. My boyfriend and I went in for some pizza. I will say it was about 1:30 am on a Friday night. I say this because I see others have mentioned how poorly they were treated late night as well. We asked for 3 slices of cheese pizza with jalapenos. There were only 2 pieces of cheese left (everything else had meat =(...) so we quickly ordered a veggie for our 3rd slice since the lady at the register was very quickly getting irritated and impatient.. Literally right after paying we walked to the side to wait and turned back and saw a fresh cheese pizza that had come out from the back. We quickly asked the lady at the register if we could change the veggie we had ordered for a slice of cheese. She refused to exchange one slice of cheese pizza. Another employee who was boxing the pizza up for us tried to change out the slices for us, and she yelled at him for trying to do so. In my past experiences if a customer asks for a pizza that isn't out on the counter, they would go and check how much longer until it was ready. This was not the case here. I could understand if there was some long line out the door, but since it was before 2 am we were the only ones in there at the time. I cannot express how poorly we were treated. I will never go here again. I would rather deal with the long lines at Joe's than the horrible customer service here even if there was no wait.
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