I read the reviews here on Yelp and really thought I had found a place to help with my constant neck and low back pain. However....
Called them in the morning and asked if they accepted my insurance. They said that they did accept my insurance. Made an appointment for that afternoon. Took time off of work, showed up 30 minutes early, filled out the new patient forms and was then told that I could not use my insurance for the chiropractor. Since the chiropractor was not in my insurance's network, they wanted me to pay $100 (my normal copay is $35).
When the appointment was made they specifically said two things:
1. They accepted my insurance
2. I would see the chiropractor on the first visit
If they knew that I was going to see the chiropractor, they should have also known that the chiropractor would not be covered by my insurance. This is extremely frustrating. I am not quite sure if this "mistake" is just plain incompetence or actually unethical business practice.
Either way, I do not think I will be returning to this facility.
I can't speak to the efficacy of the treatment staff, but i can say that I do not trust the administrative department (the people that will communicate with my insurance and actually facilitate my financial ability to receive treatment).
Unfortunately, I am still in pain, and still searching for treatment.