I give it 2 stars. I would have given this place a 0 If it wasn't for Rachel, the manager. DO NOT GET YOUR DOG GROOMED HERE. The groomers are inexperienced and don't know what they are doing. I specifically told them to give my golden doodle a teddy bear face & apparently that means "make my dog look like a poodle" not to mention an un even haircut. Whatever, I surpassed that & went home. I realized that very moment that they didn't brush her teeth, yet they charged me for it. I went back to the store & vented to Rachel about how I was completely dissatisfied with services my dog got. She completely understood my concerns & gave me a refund. Not only that, she called me & followed up with me to get more feedback & use it as a learning tool. Again, Rachel is a major asset to this store. Fair warning, do not go here. My boyfriend does a better job & doesn't do this for living.