I loved the fact that they had a 100lb wash machine, so I packed my children up and my husband and drove from Swissvale to use this laundromat. We have a washer and dryer at home however sometimes as a mom with three babies under two I just want to get it all done and fast.
Upon arrival the 100lb machine had clothes in it, I asked one of the very nice employees if this was a load they were washing (they offer wash and fold services) it was not I waited 20 mins during the 20 mins I and asked other customers if the clothes were theirs and they weren't. I went to an employee to ask them if I could remove the clothes that had been sitting in the washer for over 20 mins, they had no idea.
I would've given this place a 5 star if they simply put signs up letting ppl know after your loads are completed please promptly remove your clothes especially since they only have one 100lb washer.
Also they have no public restroom which is very inconvenient when your washing and folding 100+lbs of laundry it just doesn't make sense. I had to spend extra money and go to Crazy Mocha to use their facilities.