I went to get my long, very thick, very curly hair blown out for a formal event. I just couldn't muster up the energy and shoulder strength that it takes to do it myself. They schedule 40-45 minute appointments-- mine took nearly an hour longer (yes, as in almost 2 hours) but my hair was blown out really well. I appreciate that they took the time to do it right vs fit it into the allotted time. My only complaint is that the curl fell out really fast. I should know that flat iron curls never hold in my hair and asked him to them with a curling iron, but it still looked great straight with a slight wave for the event, and stayed straight through the night. I expect to get several days out of it.