We normally love Pei Wei but yesterday when we went we ordered our normal order of chicken fried rice and pot stickers. When we got our fried rice there was a hair at least 4" long weaves through the rice. So disgusting, I took the plate over to a server standing next to the manager and tried to get the managers' attention (he ignored me) so I pulled the hair out of the rice and showed the the server. She took the plate from me not saying a word and followed me back to our table to pick up the bowl and took it back to the kitchen. I had to ask her a few minutes later if they were remaking it an she nodded yes. The manager never came over to our table and seemed to hide in the back until his shift ended.
One of our favorite restaurants and we will not be visiting for awhile!