Totally agree with Julia T's review. Over the past dozen years I have purchased six mountain and cruiser style bikes from either Bob or Dale. Every transaction was a pleasure plus followup tune-ups and fixing flat tires due to AZ pesky thorns. Good conversation has been a big plus in my numerous return visits.
My last purchase was nearly three years ago but with winter biking season approaching I noticed my hand pump was leaking. I couldn't pump the tires to more than 40# and either needed a pump repair or new pump. Dale showed me a newer style pump that would hold the pressure. The silver pump was a fair price so I asked about the bigger gold pump. Dale said it was more expensive but not any better so I bought the silver pump.
I also asked if there were any new improvements in bikes since my purchase. Dale knew my model and said not really. I liked the fact that I didn't feel pressured to overspend and will definitely return in the future.
I gave Dale my old pump for him to fix or give away to someone who needed it more than me.