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  • I unfortunately had a terrible experience at Butters today. After calling ahead of time and receiving confirmation that dogs were allowed in the patio, I brought my small dog there for breakfast. I waited for 30 minutes for a table, only to be told by the hostess seating us that dogs were only allowed by the fence, information that I never received when I had called earlier. There were no other tables available. Then I asked to speak with the manager, since we didn't want to waste the trip and wanted to understand the situation. The manager was very defensive and unfriendly from the beginning of the conversation, and said that only service animals were allowed in the patio, also information that I did not receive over the phone when I first called. Also, there was another dog on the patio at the time that was clearly not a service animal. What happened today was very unfortunate. The food is decent, but service was clearly lacking.
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