I knew it would happen eventually from everything I have read...
My husband uses this company to take him to a Calgary airport hangar for fly in-fly-out jobs and he obviously cannot be late for the plane.
It worked the first 2 times he had to do this, the cab showed up at our home.
This morning - NO-SHOW and the pickup arrangements are always made the night before. Not acceptable. My husband called the Co. twice this morning wondering where they were to hear, "The cab is on the way" X 2.
He had to drive himself at 530am and try to find a place to park in time to catch his plane.
Not a cool way to run a business Yellow Cabs, way to go leaving your customers high and dry.