I had to get my daughter a birth certificate. This was the closest location to my house. I filled out the application online beforehand, printed it out, took it down here, grabbed a number and was seen within about 20 minutes. They have a TV to watch while you wait, no wifi though. When my number was called, I went up to the window (nice lady), paid my $20.00, and they printed out the birth certificate right then and there. Couldn't have asked for an easier transaction! I would definitely recommend this location if you live on the "Westside"! It's right off the 10, (McDowell and 95th) easy to find and very convenient! Good stuff!