| rev:text
| - Well, here's another reality check for the owner. Unlike some of the previous reviews, mine is not with regards to the size of the gym as, although small, I find it adequate for my current needs and the fact that I can access it at any time with my key is a plus.
My complaint tonight has to do with the "bouncer" (or a least he thinks he is) they have working nights. I don't know his name or I would post it here but his approach tonight was unprofessional to say the least.
I signed up about 3 months ago and I see him (and he sees me) pretty much every time I go. Tonight I was joining my friend for a workout and when I got to the door I realized my key fob was not working so I had to wait until he arrived to access the facilities. While mid workout, This guy comes up to me and says "can I see your key? I noticed he let you in tonight and you need to have your key with you", to which I replied "sure here it is but it is not working". The first words out of his mouth were "we don't even have keys like this". I thought "Oh, no... you did not just call me a liar". I told him "Sure you do, I got this one 3 months ago when I signed up". He tried the key and said "It doesn't work" ( I know, I know... what a revelation, right? Didn't I just tell him that it wasn't working?
Then he says "If it doesn't work, why didn't you call to get another one?", so I had to explain to him that this was the first time it didn't. See, if he would have come up and said "Hi there, my name is Joe Blow and I've seen you here before but I've noticed that your friend let you in. Is there something wrong with your key?" (For example) I could have explained the issue but instead he took a much more aggressive tone.
He then turned to my friend and said "I am going to take it of this a different way, since you let him in the money is coming out of your account" I thought "What money would that be?" but I let it go. We started arguing and I told him that he needed to relax, that uI was going to call in the morning to report the incident and resolve the key issue.
He said that he was calling the manager and I said "Fine, do that, get it fixed for me" (I was furious)
A few minutes later Scott (manager) walked in and instantly recognized me and my friend. The first thing I told him was that he needed to have a conversation with this guy because of his approach, and my friend offered a recap of the altercation to him" The guy wouldn't let it go and continued to say that he had a job to do. I told him that I understood that but that he shouldn't talk to anyone like that. See... I am not going to hit the guy over a stupid argument, I am not dumb. I will take it to social media, contact the owner, file a complaint with the BBB and do whatever I feel necessary to get the word out and attempt to prevent this from happening to anyone else but he doesn't know me from Adam. I'm sure that after reading this you can understand how risky his ways are; how talking to the wrong guy the way he talked to me tonight could be bad for his health.
We went into the office and he asked for my last name, looked me up and gave me a new key. I said "See how easy that was?" He once again tried to justify the way he acted by saying "I have a job to do" and when I told reiterated that my problem was with the way he came up to me and my friend he said "Oh, come on! I hurt you with the way I talked to you?" I walked away but I though "No, punk, you didn't hurt me; you disrespected me"
Anyway, Scott (people call him "coach") if you've been there, seems to be a good guy and he tried to make it right by giving me a free month but although I appreciate the gesture, that employee should seriously reconsider the way he does his job and perhaps the owner should consider having someone replace him. I am still on the fence on whether I will stick around or not.
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