Probably a 3.5.
I've been to the other Joey's establishments at Yorkdale and Don Mills, and my experience here was pretty on par as the other Joey's. However, the bartender who also took our order was top notch with her customer service. That was the stand out for me.
My gf and I came here on a Wednesday evening and the place was packed. We stood waiting at the hostess desk for about 5 minutes wondering when one of the 4 girls behind the counter would acknowledge us. I decided to just say hi, and hope someone would attend to us. They automatically thought we had gotten a text to say our table was ready instead of thinking we just walked in to get a table. After all that my gf and I saw chairs by the bar and I asked if those were first come first serve. She said absolutely. So we went ahead and seated ourselves there. The chairs were comfy and the bar wasn't too busy so it was great.
One of the bartenders took our order and she was very attentive especially with my order. I ordered the fish tacos; however, it does come with shrimp and I am allergic to shrimp. I told her about my allergy and she made sure that I was just allergic to shellfish and not fish. My gf ordered the lobster grilled cheese, to sabotage me of course so I couldn't try any of her food (lol).
The food took awhile to come out. My gf's sweet potato fries were cold when they arrived. There was a confusion when bringing out my fish tacos. The server had two plates of fish tacos and wasn't clearly communicated that the one she gave me was the no shrimp one. It was sorted in under 5 minutes though and she did in fact give me the correct plate. The hostess and the bartender were very attentive and apologized repeatedly. The bartender also checked up on us regularly, which is where most of the stars are going. My fish tacos were better than I had remembered. They were definitely tasty and the tortilla was a little crispy so it didn't get soggy at all. My gf's sweet potato fries were so pinch. If you compare it to a bowl of regular fries, you would agree. I mean she's paying $2 extra, she could at least get the same amount as regular fries. She also said the lobster grilled cheese was smaller in comparison to the other Joey's establishments.
Kudos to the bartender for taking such good care of us. Very friendly customer service!