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  • At first, we were happy with this place. It is gated, and in the middle of Phoenix and Tempe, which makes it convenient for work and going out. However, this place is not good at all, management really doesn't care. I got packages stolen all the time, and I understand that theft happens everywhere, but it is ridiculous how often it happens here. Management said they would send a letter to everyone asking them to be aware of suspicious behavior.... 4 months later... Nothing... It takes 3 min to write and send a letter. But because it is not affecting their revenue, of course they don't care. Then. A week ago we were told that the parking spots will have work on and we would need to move our cars or will be towed. They separated the parking spot into three huge sections.... Parking is lacking as it is... If you get home anytime after 4pm.. Forget about getting a parking close to your building.. And now with the repairs they close a third off?! Where are we supposed to park!? It is 100 degrees outside. Are we expected to park the cars next to the park? And walk to our apartments? And then walk up three floors?! Oh.... And I went to the office to see if I could talk to someone about accommodation for the cars or any options... And guess what... No one was there!!! Do they care about managing this place!!? I am extremely dissatisfied and disappointed. I am not an unreasonable person and I understand that things happen.. People are busy.. But the unprofessionalism of this place is unreal... They dont care about you, ignore your emails, and deny posts concerning real questions or issues. Me and my partner are saving to get a house... As soon as we are able to get a house we will be out of this place.... Please... Do not move here... Maybe this place will work if you are just going to school and your entire roomates use one car spot.. Otherwise be ready to be inconvenienced a lot, and to pay for a gated community where theft is high and management is rude and unprofessional.
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