Originally American of Madison installed my Control 4 audio system, but the person I worked with, Kris Hodgkins, has been with Audio Contractors for the last year. AC has been more responsive and easy to schedule than any other audio contractor I've had (four total). My emails are returned within 24 hours, and when my system has gone on the fritz, I've even gotten great service on weekends. Someone returns my calls or texts with helpful information. The price is reasonable for the service and I've never had to pay extra for all the extras I've needed! Communication is clear, billing is clear, my options are laid out for me. When I didn't like something, it was replaced at no extra cost. I can't say enough good things about my experience with Audio Contractors.